Privacy Policy

1. Introduction

Welcome to Bulk Made ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Photoshop plugin, website, and services (collectively, the "Service").

By using our Service, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our Service.

2. Information We Collect

2.1 Personal Information

We collect personal information that you voluntarily provide to us when you:

• Register for an account
• Subscribe to our service
• Make a purchase
• Contact our support team
• Download mockup templates

This information may include:

• Name and email address
• Billing and payment information (processed securely through Stripe)
• Company name and business information (optional)
• Communication preferences

2.2 Usage Data

We automatically collect certain information when you use our Service:

• Plugin usage statistics (number of mockups processed, effects applied)
• Browser type and version
• IP address and device information
• Pages visited and time spent on our website
• Operating system and Photoshop version

2.3 Design Files

We DO NOT store or access your design files, mockup templates, or any creative content you process through our plugin. All processing happens locally on your computer. We only track anonymous usage metrics for service improvement.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our Service
• Process your subscription payments and transactions
• Send you service updates, security alerts, and support messages
• Respond to your comments, questions, and customer service requests
• Monitor and analyze usage patterns and trends
• Detect, prevent, and address technical issues and fraudulent activity
• Send marketing communications (with your consent, which you can withdraw at any time)
• Enforce our terms of service and protect our legal rights

4. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information with:

4.1 Service Providers

• Stripe: Payment processing (subject to Stripe's privacy policy)
• Supabase: Authentication and database services
• Email service providers: For sending transactional and marketing emails
• Analytics providers: To understand how users interact with our Service

4.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, government agencies).

4.3 Business Transfers

If we are involved in a merger, acquisition, or asset sale, your personal information may be transferred. We will provide notice before your information is transferred and becomes subject to a different privacy policy.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Secure authentication systems
• Regular security audits and monitoring
• Limited access to personal information on a need-to-know basis

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to provide our Service and fulfill the purposes outlined in this Privacy Policy. When you cancel your subscription, we will delete or anonymize your personal information within 90 days, except where we are required to retain it for legal, accounting, or regulatory purposes.

7. Your Rights and Choices

Depending on your location, you may have the following rights:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your information to another service
• Objection: Object to processing of your information for certain purposes
• Withdrawal of consent: Withdraw consent for marketing communications

To exercise these rights, please contact us at privacy@bulkmade.com. We will respond to your request within 30 days.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Service and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Types of cookies we use:

• Essential cookies: Required for the Service to function
• Analytics cookies: Help us understand how users interact with our Service
• Preference cookies: Remember your settings and preferences

9. Children's Privacy

Our Service is not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will delete such information.

10. International Data Transfers

Your information may be transferred to and maintained on computers located outside of your country or jurisdiction where data protection laws may differ. By using our Service, you consent to such transfers. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

11. GDPR Compliance (European Users)

If you are located in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR):

• Right to be informed about data collection and use
• Right to restrict processing of your data
• Right to lodge a complaint with a supervisory authority
• Right to data portability

Our legal basis for processing your information includes: performance of a contract, legitimate interests, and consent (which you can withdraw at any time).

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. For material changes, we will provide prominent notice or send you an email notification. We encourage you to review this Privacy Policy periodically.

13. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us: